I have been a client of Charlotte's for more than 10 years now and she always does an excellent job, is very professional, skilled and a pleasure to be around! It shows that she has years of experience in her field and she always brings her skills up to date. I love her facials and the way she does brows and lashes . Her gel manicures and pedicures last longer than most others I have had. Her salon feels very homely and welcoming. Charlotte will always be 5 stars to me!